Wednesday, December 16, 2009

Who's Got it Better than You?

If anyone, it could be my friend Jackie. I met her in 2003 when I was appointed president of AOL Worldwide Advertising Sales, and she was number two, as I recall, in the promotion department. I've probably been in her company a couple of hundred times since then and I must admit, I did see her without a smile...once. She was actually crying on that occasion. A senior manager publicly berated her, for no sensible reason, and it so took Jackie by surprise that the tears flowed. I think Jackie presumed everyone was at least as nice as she is, so how could that have happened?

My friend is a VP at an important digital agency today, and probably has more "friends" on Facebook than Steve Case, and they are really are, her friends that is. I got a new form email from her last week under the headline, "Jackie's Job Referrals." She had three opportunities listed. I called and asked her what her arrangements were with the headhunters or companies she was recruiting for. "No arrangement, Bob. A lot of folk are out of work and need help, and many are my friends. So I try to put them together with people with job listings."

If Jackie wanted to sell, I could place her in about 11 seconds, probably at one of our companies. It's impossible not to like, and impossible not to trust her. She's very smart, creative, and absolutely selfless.

This executive loves promotion and she comes up with terrific ideas all the time. Her agency clients, her colleagues at the agency and the army of sellers, her army really, love their interaction with her, seek ideas from, and bring ideas to her. Everybody wins when Jackie's involved. She loves, I mean loves her work. And so she's always working. Keeping up with her is no small trick. When on those rare occasions she calls for help (perhaps a charitable interest for which she needs some support) you wind up grateful for the opportunity to demonstrate your appreciation for her.

I'm sure that Jackie makes a good living and before she is done will have made an extraordinary living. And that will happen naturally as a result of her commitment to the success of others. She loves her work because she loves helping people and has several constituencies she can practice that love on in her line of work.

If you are where you are today, because you've sacrificed satisfaction, and measure your degree of success solely by your paycheck, regardless of its size, Jackie has it better than you, and consequently does her job, better than you do yours.

It's not too late. Take a deep breath and go find something you can love!

Great Selling!

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1 comment:

  1. Bob,
    This is exceptionally well put, not that I'd expect anything less of you.

    I have had the pleasure of knowing and being a 'friend' of Jackie's since childhood and couldn't be prouder or more elated to have stayed in touch and still to this day learn from her wisdom and to have remained able to call her a respected colleague who always finds the time to stay in touch. She consistently rises above the fray in terms of creativity and drive and does it all without exception with impeccable class and care.

    I have no doubt this world is better for having her as one of the most solid individuals this life knows, and that her business partners and people who have the luxury of coming into contact with her and getting exposed to her undeniable tenacity, warmth and intelligence are no doubt better for it.

    I second your thoughts and think anyone else who reads this post and knows Jackie will say the same.

    Happy holidays, and thank you to you as well for taking the time to acknowledge her, says so much about you as well that you see her as I have since my days as a small child, where she was my camp counselor and I knew then I was fortunate to know her and that she was someone very special.

    Jamie Forrest